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What is the process like for payers when they pay using a bank account (ACH)?
What is the process like for payers when they pay using a bank account (ACH)?

ACH / Bank Account Payments

Dodd Caldwell avatar
Written by Dodd Caldwell
Updated over a week ago

In order for your payers to pay using their bank account (ACH), you must first enable bank payments as a Payment method on the payment form

1) Once you have done that, your payers will see the option of paying with their bank accounts on the payment form when they checkout. This option will show up in the Payment Details section. The payer will be able to click on their bank or search for it.

2) Once they select their bank, they will see a security page.

3) They will then be taken through the bank connection process, which may vary depending on their bank.

6) Once their bank account is successfully connected, they are then redirected back to the MoonClerk payment form where they can click Complete to complete the checkout process.

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