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How do I display a confirmation message after a payer checks out? (new design)

For accounts on the new MoonClerk dashboard design (created September 2026 or later).

Written by Amitabh Tewari

This article covers MoonClerk's new dashboard design. If your account still uses the classic design, see the classic version of this article.

1) Create a new payment form (or open the one you'd like to edit), scroll down to the Confirmation section of the builder, and click its row to expand it.

2) Under "After paying," keep "Show a message" selected.

3) Enter your confirmation message. It is shown on screen after a successful payment. Keep in mind that we automatically display a header that reads "Approved." above your message either way — and Markdown works here.

4) If you'd also like to add a note to the receipt, use the Custom Email Message field — it's included in the Successful Payment email for this form, if that notification is enabled. It is not shown on screen.

5) Click Save at the top of the page, then click Publish to make the change live for your payers. On a live form, saved changes stay unpublished — and invisible to payers — until you publish them.

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