An "Unverified" checkout occurs only on ACH / Bank Account payment checkouts. This is a checkout state that may occur on roughly 3% of ACH checkouts. It can occur after a payer has entered their bank account and routing information, but before the system has auto-verified micro-deposits in their bank account to complete the checkout. It can take 1-2 business days.

1) Click on the Forms button in your account's main navigation.

2) Click on the form you're interested in.

3) Scroll to the Recent Unverified ACH Checkouts section and click View All Unverified ACH checkouts.

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