MoonClerk uses Liquid Templating (which is similar to mail merge) to allow you to customize notification emails.
To customize any of the notification emails that MoonClerk sends to your payers:
1) Click on the Account drop down button in your account's main navigation
2) Click on the Notifications option
3) Find the "Sent to the Payer" section and click on the email you'd like to customize.
4) Click the Customize Template option
5) If you'd like to customize the subject of the email, simply enter your changes
6) If you'd like to customize the body of the email click the Open Template Editor button
7) Type in your changes in the Template Editor. Once you're finished, click Finish
8) Click Save or Save & Finish