Payers can manage their recurring plans within the Payer Portal. To allow them to update the name and email associated with their recurring plan themselves in the Payer Portal:

1) Click on the Account drop down button in your account's main navigation

2) Click on the Payer Portal option

3) Scroll to the “Allow payer to” section and click Yes in the “Update name and email” section

4) Click Save

 5) Now, when your payers go to their Payer Portal, they will be able to update their name and email.

Did this answer your question?