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What is the checkout process like for a payer?
What is the checkout process like for a payer?

See the default flow of the checkout process for a debit/credit card transaction

Dodd Caldwell avatar
Written by Dodd Caldwell
Updated over a year ago

Keep in mind that there are many customization options for the checkout regarding design, fees, recurring options, amount (pre-determined or fixed), information gathered, and confirmation actions.

This checkout is our most basic, web standard example, with only payments made by credit/debit cards:

1) The payer will see the first page of the checkout. They will see (or choose) the amount, and will also see (or choose) the recurring options. They also see any fees that may have been applied, as well as the fields where you ask for information. Once the payer has filled out this page of the checkout, they click the Next button. In the example shown here, the amount and recurring options have been set and the only information requested is an address.

2) The payer will then see the second page of the checkout. They will see the total amount (including calculated fees) and will be prompted to enter their payment details. When they have filled out this page, they click the Complete button. In the example shown here, there have been no additional fees added to the total.

3) The payer then arrives at the third and final page of the checkout - the confirmation page (you can also direct the payer to a separate webpage instead of displaying this confirmation page.) On this page, the payer will see a custom message, if you have entered one, and the payment amount. In the example shown here, the payer sees the custom message "Thanks for your business. We will be in touch soon to follow up with you about your order." 

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