All Collections
Using MoonClerk
Payer Portal
How do I give my payers the ability to update their own billing information?
How do I give my payers the ability to update their own billing information?
Dodd Caldwell avatar
Written by Dodd Caldwell
Updated over a week ago

By default, in the Payer Portal, we always include the ability for payers to update their own billing information. 

If a payer has checked out using ACH, there is no method to update their bank account information or switch to another payment method. Their recurring plan would need to be canceled and they would need to go through the checkout process again.

Did this answer your question?