Frequently Asked Questions
Quick answers to our most commonly-asked questions
By Dodd1 author46 articles
- What is the checkout process like for a payer?
- How do I use or share my payment forms to accept payments?
- How and when are funds transferred into my bank account?
- What do I need in order to sign up for MoonClerk?
- What is Stripe and why do I need it?
- What are MoonClerk's updated pricing tiers?
- What happens when a payment on a recurring plan fails?
- How does MoonClerk comply with GDPR?
- What are the changes with MoonClerk’s new checkouts?
- Does MoonClerk support digital wallets like Apple Pay?
- Can I physically accept payments in-person?
- Can I charge additional fees such as shipping charges and sales tax?
- Can I accept ACH / Bank Account / E-Check payments?
- Does MoonClerk offer Two-Factor Authentication?
- Is MoonClerk available outside of the US?
- Do payers need to create an account in order to pay?
- Do I need a website to use MoonClerk?
- Do I need to be a programmer to use MoonClerk?
- Can I accept donations?
- Can my payers cancel their own recurring plans?
- Can I give other members of my team access to the MoonClerk dashboard?
- Does MoonClerk integrate with Quickbooks?
- Can I Use MoonClerk on a Squarespace Site?
- How do I send out automatic notifications or receipts to payers with MoonClerk?
- What notification emails does MoonClerk send me, the account holder?
- What information can I gather during the checkout process?
- Can I export my payment and recurring plan data in a CSV or Excel file?
- Can I charge payers who live outside of my country?
- Is my data portable?
- What configuration options do I have for payment forms?
- Can I accept payments on a mobile device?
- What kinds of security measures does MoonClerk provide?
- Can I accept one-time payments?
- What types of design or theme customizations does MoonClerk offer for payment forms?
- Can payers choose quantities when they check out and have the price automatically adjust?
- Does MoonClerk work with PayPal?
- If I'm accepting payments in a currency other than USD, how will I be billed for my use of MoonClerk?
- Can I charge an initial, up-front payment when a payer signs up for a recurring plan?
- Can I accept political contributions?
- What happens to payments on a plan when it resumes (unpauses), either manually or automatically?
- What happens while a recurring is in a paused state?
- Can payers designate a purchase/donation as a gift to someone else or in honor of someone?
- Can I sell digital products?
- Do I need to enter my credit card information to sign up?
- Who created MoonClerk?
- Do I need to sign a contract?