Digital Delivery Extension

How will I be billed for the digital delivery extension?

Pricing and billing answers

Written by Dodd Caldwell
Updated over a week ago

Are there any limits on storage or delivery bandwidth?

Storage and delivery capacity

Written by Dodd Caldwell
Updated over a week ago

How long will my payers have access to the digital products they purchased?

Written by Dodd Caldwell
Updated over a week ago

When will my payers gain access to the digital products after they check out?

Written by Dodd Caldwell
Updated over a week ago

What styling options do I have for the download page my payers will see?

Written by Dodd Caldwell
Updated over a week ago

If I attach a product to a package, will payers who already checked out have access to it?

Written by Dodd Caldwell
Updated over a week ago

What types of files and content can I add as a digital product?

Written by Dodd Caldwell
Updated over a week ago

Can I sell access to a one-on-one or group call with Zoom or other similar service?

Written by Dodd Caldwell
Updated over a week ago

What access levels do the different team member roles have in the Digital Delivery extension?

Written by Dodd Caldwell
Updated over a week ago

What does it mean to restore an order's access to the default settings of the order?

Written by Dodd Caldwell
Updated over a week ago

How do I sell digital products?

A quick guide to getting started with digital delivery

Written by Dodd Caldwell
Updated over a week ago

How does the digital delivery process work from the payer's perspective?

Your payers' experience when they buy a digital product

Written by Dodd Caldwell
Updated over a week ago

How do I enable the digital delivery extension in my MoonClerk account?

Written by Dodd Caldwell
Updated over a week ago

How do I add a downloadable digital file as a product?

Written by Dodd Caldwell
Updated over a week ago

How do I add access to an external link as a digital product?

Written by Dodd Caldwell
Updated over a week ago

How do I add an embedded YouTube video as a digital product?

Written by Dodd Caldwell
Updated over a week ago

How do I add an embedded Vimeo video as a digital product?

Written by Dodd Caldwell
Updated over a week ago

What do I add an embedded YouTube Live webinar as a digital product?

Written by Dodd Caldwell
Updated over a week ago

What do I add an embedded Vimeo Live webinar as a digital product?

Written by Dodd Caldwell
Updated over a week ago

How do I create a package?

Written by Dodd Caldwell
Updated over a week ago

How do I connect a package to a MoonClerk payment form?

Written by Dodd Caldwell
Updated over a week ago

How do I edit a digital product I've already added?

Written by Dodd Caldwell
Updated over a week ago

How do I attach a digital product to a package?

Written by Dodd Caldwell
Updated over a week ago

How do I style the download page my payers will see?

Design the download page for the packages you’re selling

Written by Dodd Caldwell
Updated over a week ago

How do I preview the download page my payers will see?

Written by Dodd Caldwell
Updated over a week ago

What YouTube settings do I need for my embedded YouTube videos?

Written by Dodd Caldwell
Updated over a week ago

What Vimeo settings do I need for my embedded Vimeo videos?

Written by Dodd Caldwell
Updated over a week ago

How do I set up a YouTube Live webinar in YouTube?

Written by Dodd Caldwell
Updated over a week ago

How do I set up a Vimeo Live webinar in Vimeo?

Written by Dodd Caldwell
Updated over a week ago

How do I give my payers access to YouTube Live comments?

Written by Dodd Caldwell
Updated over a week ago

How do I give my payers access to Vimeo Live comments?

Written by Dodd Caldwell
Updated over a week ago

What happens to my YouTube Live webinar videos after the live event?

Written by Dodd Caldwell
Updated over a week ago

What happens to my Vimeo Live webinar after the live event?

Written by Dodd Caldwell
Updated over a week ago

How do I view the orders that my payers have placed for my packages?

Written by Dodd Caldwell
Updated over a week ago

How do I edit a package I've already created?

Written by Dodd Caldwell
Updated over a week ago

How do I delete a digital product?

Written by Dodd Caldwell
Updated over a week ago

How do I remove a package's connection to a form?

Written by Dodd Caldwell
Updated over a week ago

How do I remove a digital product from a package?

Written by Dodd Caldwell
Updated over a week ago

How do I delete a package?

Written by Dodd Caldwell
Updated over a week ago

How do I rearrange the products in a package?

Change the order that products appear in a package

Written by Dodd Caldwell
Updated over a week ago

How do I remove the Digital Delivery extension?

Written by Dodd Caldwell
Updated over a week ago

How do I manually block an order’s access to a package?

Revoke the ability for a payer to access a package

Written by Dodd Caldwell
Updated over a week ago

How do I manually grant an order's access to a package?

Allow a payer to get access to a package

Written by Dodd Caldwell
Updated over a week ago

How do I restore an orders's access to the default settings of the order?

Written by Dodd Caldwell
Updated over a week ago

What does a "Package" in the Digital Delivery extension mean?

Written by Dodd Caldwell
Updated over a week ago

What does a "Product" in the Digital Delivery extension mean?

Written by Dodd Caldwell
Updated over a week ago

What does a "Connection" in the Digital Delivery extension mean?

Written by Dodd Caldwell
Updated over a week ago

What does an "Order" in the Digital Delivery extension mean?

Written by Dodd Caldwell
Updated over a week ago

What does the “Unconnected" status of a package mean in the Digital Delivery extension?

Written by Dodd Caldwell
Updated over a week ago

What does the "Connected" status of a package mean in the Digital Delivery extension?

Written by Dodd Caldwell
Updated over a week ago

What do the different order access statuses mean in the Digital Delivery extension?

Written by Dodd Caldwell
Updated over a week ago