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Digital Delivery Extension
Digital Delivery Extension
Learn about selling digital products through MoonClerk
51 articles in this collection
Written by
Dodd Caldwell
General Questions About Digital Delivery
How will I be billed for the digital delivery extension?
Pricing and billing answers
Written by
Dodd Caldwell
Updated over a week ago
Are there any limits on storage or delivery bandwidth?
Storage and delivery capacity
Written by
Dodd Caldwell
Updated over a week ago
How long will my payers have access to the digital products they purchased?
Written by
Dodd Caldwell
Updated over a week ago
When will my payers gain access to the digital products after they check out?
Written by
Dodd Caldwell
Updated over a week ago
What styling options do I have for the download page my payers will see?
Written by
Dodd Caldwell
Updated over a week ago
If I attach a product to a package, will payers who already checked out have access to it?
Written by
Dodd Caldwell
Updated over a week ago
What types of files and content can I add as a digital product?
Written by
Dodd Caldwell
Updated over a week ago
Can I sell access to a one-on-one or group call with Zoom or other similar service?
Written by
Dodd Caldwell
Updated over a week ago
What access levels do the different team member roles have in the Digital Delivery extension?
Written by
Dodd Caldwell
Updated over a week ago
What does it mean to restore an order's access to the default settings of the order?
Written by
Dodd Caldwell
Updated over a week ago
Using The Digital Delivery Extension
How do I sell digital products?
A quick guide to getting started with digital delivery
Written by
Dodd Caldwell
Updated over a week ago
How does the digital delivery process work from the payer's perspective?
Your payers' experience when they buy a digital product
Written by
Dodd Caldwell
Updated over a week ago
How do I enable the digital delivery extension in my MoonClerk account?
Written by
Dodd Caldwell
Updated over a week ago
How do I add a downloadable digital file as a product?
Written by
Dodd Caldwell
Updated over a week ago
How do I add access to an external link as a digital product?
Written by
Dodd Caldwell
Updated over a week ago
How do I add an embedded YouTube video as a digital product?
Written by
Dodd Caldwell
Updated over a week ago
How do I add an embedded Vimeo video as a digital product?
Written by
Dodd Caldwell
Updated over a week ago
How do I add an embedded YouTube Live webinar as a digital product?
Written by
Dodd Caldwell
Updated over a week ago
What do I add an embedded Vimeo Live webinar as a digital product?
Written by
Dodd Caldwell
Updated over a week ago
How do I create a package?
Written by
Dodd Caldwell
Updated over a week ago
How do I connect a package to a MoonClerk payment form?
Written by
Dodd Caldwell
Updated over a week ago
How do I edit a digital product I've already added?
Written by
Dodd Caldwell
Updated over a week ago
How do I attach a digital product to a package?
Written by
Dodd Caldwell
Updated over a week ago
How do I style the download page my payers will see?
Design the download page for the packages you’re selling
Written by
Dodd Caldwell
Updated over a week ago
How do I preview the download page my payers will see?
Written by
Dodd Caldwell
Updated over a week ago
What YouTube settings do I need for my embedded YouTube videos?
Written by
Dodd Caldwell
Updated over a week ago
What Vimeo settings do I need for my embedded Vimeo videos?
Written by
Dodd Caldwell
Updated over a week ago
How do I set up a YouTube Live webinar in YouTube?
Written by
Dodd Caldwell
Updated over a week ago
How do I set up a Vimeo Live webinar in Vimeo?
Written by
Dodd Caldwell
Updated over a week ago
How do I give my payers access to YouTube Live comments?
Written by
Dodd Caldwell
Updated over a week ago
How do I give my payers access to Vimeo Live comments?
Written by
Dodd Caldwell
Updated over a week ago
What happens to my YouTube Live webinar videos after the live event?
Written by
Dodd Caldwell
Updated over a week ago
What happens to my Vimeo Live webinar after the live event?
Written by
Dodd Caldwell
Updated over a week ago
How do I view the orders that my payers have placed for my packages?
Written by
Dodd Caldwell
Updated over a week ago
How do I edit a package I've already created?
Written by
Dodd Caldwell
Updated over a week ago
How do I delete a digital product?
Written by
Dodd Caldwell
Updated over a week ago
How do I remove a package's connection to a form?
Written by
Dodd Caldwell
Updated over a week ago
How do I remove a digital product from a package?
Written by
Dodd Caldwell
Updated over a week ago
How do I delete a package?
Written by
Dodd Caldwell
Updated over a week ago
How do I rearrange the products in a package?
Change the order that products appear in a package
Written by
Dodd Caldwell
Updated over a week ago
How do I remove the Digital Delivery extension?
Written by
Dodd Caldwell
Updated over a week ago
How do I manually block an order’s access to a package?
Revoke the ability for a payer to access a package
Written by
Dodd Caldwell
Updated over a week ago
How do I manually grant an order's access to a package?
Allow a payer to get access to a package
Written by
Dodd Caldwell
Updated over a week ago
How do I restore an orders's access to the default settings of the order?
Written by
Dodd Caldwell
Updated over a week ago
Terminology For Digital Delivery
What does a "Package" in the Digital Delivery extension mean?
Written by
Dodd Caldwell
Updated over a week ago
What does a "Product" in the Digital Delivery extension mean?
Written by
Dodd Caldwell
Updated over a week ago
What does a "Connection" in the Digital Delivery extension mean?
Written by
Dodd Caldwell
Updated over a week ago
What does an "Order" in the Digital Delivery extension mean?
Written by
Dodd Caldwell
Updated over a week ago
What does the “Unconnected" status of a package mean in the Digital Delivery extension?
Written by
Dodd Caldwell
Updated over a week ago
What does the "Connected" status of a package mean in the Digital Delivery extension?
Written by
Dodd Caldwell
Updated over a week ago
What do the different order access statuses mean in the Digital Delivery extension?
Written by
Dodd Caldwell
Updated over a week ago